Wednesday, 3 February 2010

Number 678 Guest House - the blog continues

HAPPY NEW YEAR to all our guests!!!! We hope 2010 has started off well for you and that your festive season was filled with fun and frivolity, yet with love and a calm that left you feeling breathless.

Our Christmas was quiet yet enjoyable. I say ‘yet’ because many of you will know that I like fun and frivolity!!! Number 678 was open over Christmas although the weather, and becoming a grandparent early, prevented a couple of guests from staying. We wish them well and will no doubt see them some during this year.

How fabulous was the snow as it fell on Christmas Day……. Gorgeous, festive, so picturesque.

Some of you were no doubt aware that we went off skiing on New Year’s Day to Morzine in the French Alps. We haven’t skied for a few years and I must be honest I was somewhat nervous. Tom decided that he would stay in his walking boots and opted for being childminder to our grandaughter. Wow, I’ve still got it!!!! I absolutely loved it. 23 of us in our party ranging from 11 months to about 60 years old, it was brill. We stayed in the most fantastic chalet, so well equipped, would definitely recommend it.

What a return though!!!!!!!!!!!!!!!!!!!!!!!!1

Our bungalow was devastated by a leak that had been pumping from the loft through to every single room in the place. Result…………> everything squelching; furniture, carpets, beds, clothes, photographs everything is the building. We couldn’t even stay in the guest house as the pipes had frozen, consequently no heating and no water. It took us a few days to thaw the pipes which then resulted in 12 leaks. As it happens we weren’t on our own. The majority of small accommodation providers were either without water or without heating. What a week that was! Despite having an emergency call out policy with British Gas they didn’t deem us as an emergency!!!! It was three days before they responded to the bungalow and four days before they responded to the guest house. You can guess how impressed we were. I think a re-evaluation of emergency call out provider is necessary……….. If you have a recommendation or suggestion we are all ears.

Thankfully, all is now in order at Number 678 and we are back up and running with gusto. During 2010 we’re looking forward to welcoming all our regular and returning guests, and of course we look forward to our first time visitors.

It is only through our wonderful guests and their valued feedback that we can maintain our Four Star Silver Award accreditation.

Have a fantastic 2010.

Come see us soon.